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标题:  IT Program Manager
职位名称:  信息技术管理
地理位置:  上海
企业性质:  美企
有效期限:  2009-2-22
详情:  

               Job Purpose

To manage large, high risk, strategic projects to achieve client satisfaction and operational and financial success. Manage the activities of staff, ensuring that they have the required information necessary (such as schedules, procedural documentation, parts etc.) to complete the project.
Accountabilities
־            Leading the program process and coordinating cross-business resources to ensure achievement of goals, schedules and quality commitments;
־            Acting as the organization’s single point of contact to the client during program implementation transition;
־            Managing the client relationship, in terms of client satisfaction with respect to program activities and contractual obligations;
־            Managing negotiations between the organization, the client and any third party organizations involved;
־            Understands client’s strategic business problem and prepares project plans, procedures and implementation schedules accordingly;
־            Scopes the work required and is accountable within framework of the Getronics Project Management Methodology for the development of workable project plans and financial models;
־            Negotiate with clients at the proposal stage to define the contractual terms for the project;
־            Assign resources, monitor progress and take corrective action to deliver solutions within project budget;
־            Selects, develops and leads diverse teams of people, either on specific projects in the short or long term or with regard to several projects on an ongoing basis.
־            Solves problems to the satisfaction of both the customer and Getronics;
־            Accountable for the relationship with clients regarding solutions, project expectations, progress and issues;
־            Accountable for the evaluation and management of appropriate testing methodologies;
־            Negotiates with clients on project parameters and ensures contractual commitments, obligations and performance levels are met;
־            Produces reports for Getronics and the client as required;
־            Manages the risks of the project and takes appropriate preventative action;
־            Identifies and exploits opportunities for new business with clients (pre-sales activity);
־            Supports and coaches more junior colleagues as appropriate.
Knowledge and Experience
־            Typically degree qualified with a minimum of 8 years’ experience, required certifications and experience of managing/ co-coordinating projects;
־            Good command of spoken and written English;
־            Strong communication skills with internal and external customers;
־            Well organized and self-motivated;
־            Team work.
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